Tenancy agreements:

1. Conclusion and notice of rental contracts, including move-out/move-in walk throughs
2. Collection of rental income and assertion of all claims from tenancies that the landlord is entitled to
3. Management of deposits
4. Examination and enforcement of rent increases
5. Assertion of contractual rent increases
6. Annual utility and heating cost billings
7. Handling the entire correspondence with the tenants
8. Payment of all invoices and mortgage installments in due time after prior review regarding the contractual property

Authorities:

1. Handling the entire correspondence with authorities in relation to the managed property
2. Among others: housing office (occupancy rights of the City of Berlin), building control authority regarding housing matters, parks and gardens department, Investmentbank Berlin, etc.

Insurances:

1. Examination of insurance needs
2. Conclusion and notice of insurance contracts in consultation with the owner
3. Handling of cases of damage with the insurance companies and third parties

Assistants:

1. Hiring and dismissal, instruction and supervision of assistants (Janitors, cleaning staff and suchlike)

Equipment and fuels:

1. Procurement of material needed for the duly management, such as equipment for the janitor, and supplies (i.e. fuels)

Accounting:

1. Ascertainment of all payment transactions
2. Production of monthly statements
3. Production of annual statements
4. By request: production of revenue and expense statement per 31.12. of the year incl. accountancy work

Maintenance reserve:

1. Collection and interest-bearing investment of a maintenance reserve from the monthly target rental income

1. constant supervision of the structural condition of the property and placing of necessary repair measures
2. conclusion of maintenance contracts
3. compilation of periodical maintenance and repair plans in consultation with the owner

“Ich bin froh, dass ich Sie als Verwalter gewinnen konnte. Absolut tolle Leistung!!”

Peter H., Kitzbühel, Österreich

“My wife and I have owned an investment property in Berlin now for more than 10+ years. In all this time it has been managed by Stefan Klug and CityGate. They organised first to have it renovated as was bought from ‘old east Berlin’ and, as a consequence was in need of some modernisation. Later they organised to have new tenants and where issues came up addressed all enquiries from tenants. Finally, this year they managed with unparalleled efficiency the sale of our property- navigating with ease German laws and procedures.
From owning properties in other countries I have never before been met with such a high level of professionalism and dedication in support of the owner.
It has taken all the worry and hassle out of owning a rental property in Berlin. Their services have been simply outstanding and I can warmly recommend them to anyone with an investment property! ”

Pia u. Michael P., Bracknell, UK

“Stefan Klug and Rita Ulke at Citygate have looked after my properties for the last 10 years and have been reliable and trustworthy agents. Stefan’s English is fluent and their competent management has taken all the hassle out of owning property in Berlin. I could not recommend them highly enough.”

Graham P., Leeds

„Herr Klug und Frau Ulke führen die Hausverwaltung zu unserer vollsten Zufriedenheit durch. Bei vertraglichen Bindungen, wie Aufzugsbetreuung, Hausreinigung und Hausmeisterbetreuung konnten die Kosten gesenkt werden, was sich positiv in den Betriebskostenabrechnungen für die Mieter niederschlug. Die monatlichen Abrechnungen für die Objekte sind übersichtlich und nachvollziehbar. Die Kommunikation zwischen der Hausverwaltung und uns ist jederzeit gegeben. Nach zweimaligem Wechsel der Hausverwaltung sind wir jetzt in guten Händen.“

Klaus V., Dortmund

„Stefan Klug and CityGate has taken all the worry and hassle out of owning a rental property in Berlin. Their helpful and efficient approach is greatly appreciated. Their service have been outstanding and I can warmly recommend them to anyone with an investment property!”

Michael P., London, UK.

„Sehr angenehm empfinden wir die persönliche Betreuung durch Frau Ulke und Herrn Klug, die jederzeit ein offenes Ohr für unser Anliegen und schnell sowie kompetent Aufgaben lösen.“

Horst P., Berlin

„Mit der Qualität der Tätigkeit der CityGate bin ich seit Anbeginn der Zusammenarbeit sehr zufrieden. Ich kann CityGate als Hausverwaltung nur empfehlen. „

Cornelia S., Berlin

“I would recommend CityGate to anyone wishing to invest in property in Berlin in particular and probably elsewhere in Germany. The service I have found is excellent and I hope this continues as CityGate grows.”

David C., Caterham, UK.

„Sensibel haben Sie die bestehenden Mieterkonten geklärt und viel für das Vertrauen der Mieter in Verwalter und Vermieter getan. Auch unser Vertrauen genießen Sie in höchstem Maße. Jedem Vermieter können wir empfehlen, Sie mit der Hausverwaltung zu betrauen.“

Astrid B., Leutkirch

only available in German

only available in German

kommt in kürze

imprint

Information according to § 5 TMG:

CityGate Immobilien GmbH
Uhlandstr. 3
10623 Berlin

Represented by:

Managing partner: Stefan Klug

Managing partner: Rita Ulke

contact:

phone: +49 (0)30 31 86 88 57

fax: +49 (0)30 31 86 88 54

E-Mail: info@citygate-immobilien.de

Entry in the Commercial Register:

Commercial register HRB 71944, district court Charlottenburg 

VAT-ID:

Value added tax identification number according to §27 a Umsatzsteuergesetz: DE202072112

Supervisory authority:

Bezirksamt Charlottenburg

Competent court chamber: Bezirksamt Charlottenburg, Heerstr. 12/14, 14052 Berlin

Lent by: Trading License according to the legislation of law § 34 c (Trade and Industrial Regulations) issued by borough administration Berlin-Charlottenburg

Lin: Bezirksamt Charlottenburg

Information on professional liability insurance:

Name and place of the company: Hiscox AG, Munich

Professional liability insurance: existent

Scope of application of the insurance: Berlin

Information on EU dispute settlement

The European Commission provides a platform for online dispute settlement: http://ec.europa.eu/consumers/odr
See our email address above in the imprint.

Quelle: eRecht24

Disclaimer

Limitation of liability for internal content

Pursuant to section 7, para. 1 of the TMG (Telemediengesetz – Tele Media Act by German law), we as service providers are liable for our own content on these pages in accordance with general laws. However, pursuant to sections 8 to 10 of the TMG, we as service providers are not under obligation to monitor external information provided or stored on our website. Once we have become aware of a specific infringement of the law, we will immediately remove the content in question. Any liability concerning this matter can only be assumed from the point in time at which the infringement becomes known to us.

Limitation of liability for external links

Our website contains links to the websites of third parties (“external links”). As the content of these websites is not under our control, we cannot assume any liability for such external content. In all cases, the provider of information of the linked websites is liable for the content and accuracy of the information provided. At the point in time when the links were placed, no infringements of the law were recognizable to us. As soon as an infringement of the law becomes known to us, we will immediately remove the link in question.

Copyright

The content and works published on this website are governed by the copyright laws of Germany. Any duplication, processing, distribution or any form of utilization beyond the scope of copyright law shall require the prior written consent of the author or authors in question.

Memberships:

Privacy Policy

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

CityGate Immobilien GmbH
Uhlandstr. 3
10623 Berlin

Telephone: +49 (0)30 31 86 88 57
Email: info@citygate-immobilien.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link:

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Registration on this website

You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.

To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.

We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.

Processing of data (customer and contract data)

We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.

Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

4. Plugins and tools

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google at

https://www.google.de/intl/de/policies/privacy/.

Immobilienscout-Offers

The real estate offers under the menu “[offers]” are provided directly by Immobilien Scout GmbH. By clicking on the navigation points in the “offers” section, you will be directed to the servers of ImmobilienScout GmbH (“ImmobilienScout24”).

Please refer to ImmobilienScout24 privacy policy at https://www.immobilienscout24.de/agb/datenschutz.html for information on handling your data at ImmobilienScout GmbH.

When using the contact form within the offers, the data will be stored at ImmobilienScout24 and transferred to us. You will also receive an e-mail from ImmobilienScout24 to confirm your request.

Copyright:

Picture from the Comerzbank: Stefan Weyreder
Picture of the Brandenburg Gate: Fotolia

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